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Forum Discussion
silverhand
Apr 25, 2018Aspirant
R6700v2 2.4ghz not working, but 5ghz is fine
I have seen many people posting about the same problem and then we are told to do updating the firmware and factory reset. I have done all those are suggested. And my 2.4ghz wifi is still not working...
- Jun 05, 2018
Hi silverhand,
Was this working before?
I suggest to change 2.4GHz wireless channel.
How do I change the wireless channel on my NETGEAR router?
For isolation, please enable 2.4GHz Guest network and check if you can detect the network.
How do I set up a guest network on my Nighthawk router?
Regards,
Blanca
Community Team
JamesGL
May 04, 2018Master
Hi silverhand,
I just want to verify that below is the firmware version the router is currently in.
https://kb.netgear.com/000054437/R6700v2-Firmware-Version-1-2-0-16
JamesGL
May 31, 2018Master
Hi silverhand,
Did you reset the router after the update?
- silverhandJun 01, 2018Aspirant
Yes. I reset everything many times after the update.
- Blanca_OJun 05, 2018NETGEAR Employee Retired
Hi silverhand,
Was this working before?
I suggest to change 2.4GHz wireless channel.
How do I change the wireless channel on my NETGEAR router?
For isolation, please enable 2.4GHz Guest network and check if you can detect the network.
How do I set up a guest network on my Nighthawk router?
Regards,
Blanca
Community Team - Blanca_OJun 10, 2018NETGEAR Employee Retired
Hi silverhand,
We’d greatly appreciate hearing your feedback letting us know if you need further assistance.
Regards,
Blanca
Community Team