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R6900 shows a strong signal but provides no internet connection after resetting modem
I have been having spotty internet so I called my internet provider (Verizon FiOS) to see if there was anything they could do. Among the many things they had me try was pressing the reset button on m...
blacklock wrote:
Model is GT784WNV.
That is a modem router.
DSL Modem Wireless Router for Verizon GT784WNV - Actiontec.com
So you have the "two modems" issue.
If it helps, I believe that turning off the wireless function on the modem worked. It now (I believe) just provides internet to the router through an ethernet cable, and then the router sends out the wireless signal. The problem I think had to do with setting up the router incorrectly through the Netgear Genie.Turning of the wifi is not the answer. Nor is it the genie's fault that it was battling against another router.
To make best use of the router, you should put the modem/router into modem only (bridge) mode.
This page goes into the setup details:
Actiontec GT784WNV Router | Verizon Internet Support
This pages explains how to put your modem/router into bridge mode:
How to bridge the GT784WN to be used as a modem only – Actiontec Support
It says there:
You should not connect the second router to the unit unless you bridge it first to avoid subnet and NAT issues.
To bridge the unit
\connect directly to the unit by Ethernet. Open browser\type 192.168.0.1 and hit enter.
Click on Manual Setup
\If at main menu where home page shows, click Wireless Setup
\Disable Radio
\click Apply Click Advanced Setup
\Click Broadband Settings
\Make sure VPI and VCI values are set to the required ISP settings
\apply if you make changes To the left, click on WAN IP Settings
\Select RFC 1483 Transparent Bridging
\click Apply Click on Wireless setup, Select Disable wireless radio\click Apply The unit will no longer have an Internet LED and you won't be able to get back to the settings without resetting it to defaults. The wireless will be turned off. Connect your secondary router
\program its WAN with your ISP settings for the Internet connection.An alternative is to put your R6900 (or is it the R6700 listed in your footer?) in to Access Point mode.
The manual will tell you how to do that.
>>> R6700 | Product | Support | NETGEAR <<<
It's a Verizon modem - Actiontec is the model/maker.
I don't need two routers - I guess I was trying to turn off the router function on the modem when I talked to Verizon and they had me turn off the wireless function on the modem.
How do I put the modem into bridge mode? That sounds like what I need to do. Whatever settings I had before Verizon had me reset the modem were working just fine, so I'm guessing my modem has the ability to be in bridge mode.
You will need to know the admin and password assigned to the modem/router you want to bridge, A internet serch should lead to the information as you did not say the model number of the modem/router you have.