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Forum Discussion
jwong84
Sep 11, 2015Aspirant
R7000 2.4ghz not working but 5ghz is fine
Firmware 1.0.4.30 and 1.0.4.28 tried for weeks at a time.
Wireless devices connected to 5ghz band are all working perfectly and have been since i purchased this router at the beginning of June ...
- May 25, 2016
Good news! We now have a production version of firmware that should resolve the 2.4 GHz issue, v1.0.5.64. You may download this firmware from our R7000 page here: http://downloadcenter.netgear.com/en/product/R7000#searchResults
As IrvSp correctly notes, this version of firmware fixes the 2.4 GHz issue and reinstates the new features, such as Kwilt, Smart Connect, and WiFI Transmit Power Control. It does not support Arlo. We hope to have a beta version that supports Arlo in the next two weeks.
We welcome any feedback you provide on this new firmware, and appreciate your patience as we resolved these issues. Thank you all for supporting the R7000 and NETGEAR!
KazzMANIA
Feb 03, 2016Apprentice
LeftCoast - you have wrong version of firmware - that version is known to have the problem. I rolled back to 1.0.4.28_1.1.64 firmware five days ago. I have between four different devices connected 2.4ghz all the time and two more that connect periodically. I have up to five devices connected to 5ghz and 12 devices connected via Ethernet. Everything has worked without issue for five days now. The problem was introduced in the subsequent firmware version and has remained since.
- LeftCoastFeb 03, 2016Aspirant
KazzMANIA - You may be right about the correct version to use. In my case, the problem started when I went to 1.0.6.28_1.1.83 although it may be due to the problem with the earlier version you identified. Thus far I have had no problems with 1.0.5.48_1.1.79 now for three days. If it fails, I will go to 1.0.4.28_1.1.64 until there is a fix.