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Solved
R7000 5Ghz WiFi speeds
Hi all, I have an AC1900 router connected to an ARRIS SURFboard SB6190. I'm subscribed to Xfinity Internet on the Blast plan and can verify that I get 200+ Mbps when wired directly into the modem...
I finally figured out the solution.
The QOS database was out-of-date.
Even though I don't have QOS on, apparently this can still impact the speeds because I'm back to running normally now.
To manually update the database, I checked the Enable QOS checkbox and then pressed the Update Now button.
Hopefully this will help others.
You recently updated the firmware but did you reset and re-enter your settings or re-load old saved settings?
Is QoS enabled? If so is the speed setting correct? If you disable it, does that correct the problem? WMM must be enabled though.
Hi, I factory reset all settings before upgrading firmware.
Once upgraded, the only settings I changed were my WiFi network names.
QoS is turned off but WMM is turned on.
I have the same problem. It started with the firmware version V1.0.9.10 (I like to call this on "The Disney circle update") and include also the firmware version V1.0.9.12.
So I switched back to version V1.0.9.6 where the 5Ghz WiFi speed is ok.
I'm in contact with the Netgear support, but at the moment they found no real solution for my problem.
I finally figured out the solution.
The QOS database was out-of-date.
Even though I don't have QOS on, apparently this can still impact the speeds because I'm back to running normally now.
To manually update the database, I checked the Enable QOS checkbox and then pressed the Update Now button.
Hopefully this will help others.
Oh my god, you're my hero.
This is such a random and weird bug/problem.
I have FTTH 200/100mbps, I was getting the full speed on my laptop, and on my iOS devices (all 5GHz AC) download was capped at exactly 45mbps, and upload worked normally. It seems your solution worked, now I'm getting full speeds on all devices.
Thanks again!