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stereophonic's avatar
stereophonic
Aspirant
Nov 19, 2015
Solved

R7000 Internet port no longer working

The Internet port on my R7000 Nighthawk seems to have stopped working. Whenever i plug a standard or patch cable from my router the R7000 displays no Ethernet cable is connected. Router that used to...
  • Babylon5's avatar
    Nov 20, 2015

    Right, well the information posted in that status window is the result of the Link Auto-negotiation process, which should work even if you were to connect the WAN port to something like a PC rather than a modem. If it’s showing Link Down then I suspect the R7000 is faulty. If you contact Tech Support they may be able to help or offer an RMA.

     

    I suppose one remaining thing you could try if you’ve not done so already is a Factory Reset, you may want to save the router configuration to a file first if you do this.