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Forum Discussion
Nitenik
Jan 05, 2016Tutor
R7000, Problems with Wireless devices connecting after latest firmware upgrade 1.0.6
I recently upgraded to the latest firmware offered for the R7000... The upgrade went well and my wired PC's all connected with no issues, but many of my wireless devices were not able to connect to ...
- Jan 18, 2016
Hello,
I should let you know, I upgraded to v1.0.6 last night and everything worked. The difference is this time I had to Reset my router to factory settings using the hidden reset button at the back and hold it for about 7-10 seconds. This reset the router to factory settings. I then had to re-enter all of my IP address reservations and word block list, but all of my wireless devices were able to connect. The last time I had done the upgrade, I only rebooted the router, and i had read I had to do a Factory Reset to get it to work properly.
It would have been nice for Netgear to come up with a way to extract the Information form my previous version back-up... it would've saved me a lot of time...
Good Luck
edgrsanchez
Jan 05, 2016Guide
I've had countless issues as well.
I upgraded form 1.0.4 to 1.0.6 and then factory reset my router.
I'm able to connect my wireless devices, but when I leave the house with my iPhone and come back home, it won't reconnect. If I try to do it manually, iOS pops up a window asking for my password yet it won't take it even though it's the correct one. This pop up is different from anythign i've seen, because usually, when I connect to a new network, the password prompt is displayed on a full page rather than a pop-up.
Also, I can no longer access the router's GUI. I've tried rebooting the router, etc. No dice.
I'm extremely frustrated.
- thelemonkidJan 05, 2016Luminary
Your iOS device probably 'sees' the network as a new one with the same name as the old one..... So it does not 'understand' what is going on, connect to the 'new' or to the 'old' one?
I would reset your network settings in the iOS device.
Remember that previously you could either select the 5Ghz or the 2,4Ghz network. Your iOS remembers that but now it has to negotiate with your router what to use 5Ghz or 2,4..... So an old setting may not work properly.
When your netgear sits behind another modem/router provided by you ISP, plug out your router and your ISP provided modem/router. WAIT at least ten minutes. While you also disconnect all other devices..
Restart your ISP modem/router. Wait untill it is working. Restart your netgear with a factory reset and choose the options you like it to use.
- JamesGLJan 10, 2016NETGEAR Employee Retired
Hi All,
Can you check the post below if you have the same scenario?
- NitenikJan 10, 2016Tutor
Yes, seems like the issues listed are similar to the ones I've experienced with the newer Firmware...
However, doing a factory Reset will clear any and all settings I had stored in the router...
I suppose I can try the Factory Reset, but enetering all those Mac addresses and port #'s, SSID's etc. takes quite a bit of time to re-enter; shouldn't the Firware upgrade take this into account and come up with a way to be able to read the backup file and extract only the items which does not affect the newer firmware?
It just seems odd that an upgrade like this would take so much set-up time again. Netgear should make these types of upgrades more seemless.