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Forum Discussion
Solved
R7000 Wireless Issues w/ Microsoft Surface Pro 4, Works Fine w/ other Devices
Hello, I've recently begun to have issues connecting my Surface Pro 4 tablet to my home Wifi even though other devices have no trouble connecting via Wifi or Hardwired. My firmware version on my rou...
Hi Keigotw,
A new firmware update is available. Please update the firmware to 1.0.9.32.
https://kb.netgear.com/000059134/R7000-Firmware-Version-1-0-9-32
Regards,
Blanca
Community Team
I have the same issue on my Pro3 and Pro 2017.
Support offered to help me out but so far, all they've asked is if I'm using the updated firmware (I am). One "trick" I've found is that if you create a guest network on your router, your Surface will work on that. I've been using it just for the Surface so that I can at least use my Wifi. This is a real pain for such an expensive and (supposed to be) dependable router.
- Hi donEddie7, I did find this on Windows Central website; http://windowscentral.com/surface-pro-4-slow-wi-fi-fix I made the change, but I'm waiting to see if it makes a difference. Scott
I actually tried this solution once and had no improvement. Maybe you'll have better luck. I recently moved to a New Surface Pro (Surface Pro 5) and still have the issue. There's definitely an issue between that wireless adapter that microsoft uses and the Netgear Nighthawk Router.