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Forum Discussion
R7000P my 5g is not broadcasting
I was just browsing my phone's available wifi networks and noticed my 5G is not showing up. Now that I think about it, my desktop used to specify 5G and now it's connected to 2.4. I have no idea ...
Thanks for the handy dandy checklist! additional info so far:
- The 5G LED light is solid.
- I found the Check For Updates link in the dashboard and it said there were no updates. Lie! There is a later update V1.3.3.140 on netgear site. I downloaded it and will install as soon as network backup I am running is complete.
- I verified that the firmware version I have is the original.
- There were dozens and dozens of hits searching R7000 OR R7000P 5G not working... mostly old so have to question if it applies to current problem and my current scenario. Generally older similar or related threads I find are okay for seeing a trend and observing pitfalls, but not good for following literally. Clearly dropping of 5g is not a new thing around here!!! This particular one that caught my attention the most: firmware for R7000P Seems there was a trend at the time of an update causing a 5g problem so peeps were restoring old firmware.
- un/checking 5g resulted in no change. Thought that was implied!
- I looked at the release notes and instructions in the kit. Wow! I used to produce software kits myself and that would have been laughable at my company. These young 'uns. But its a moot point. There are so many versions in between, who knows what fixes I am getting.
This Netgear user experience overall gives me low confidence that this firmware upgrade will actually fix anything and I am also concerned I could end up worse off. Can I preserve the existing firmware I have just in case it turns out to be better?
One reason I rarely do auto-updates is because time and time again I've seen updates break things or remove things. (the older I get the more it happens!!!) I'm pretty cynical overall, but if there should be a warranty issue, I know I will have to be at the latest version.
Thanks for your help!
> o The 5G LED light is solid.
Even if you disable the radio? Which color is "solid"?
> [...] Lie! [...]
https://en.wikipedia.org/wiki/Hanlon%27s_razor
> o un/checking 5g resulted in no change. Thought that was implied!
"Never assume." (Time to re-watch "Desk Set"?)
"no change" in _what_? Did the corresponding LED change or not? Did
any SSID appear/disappear?
> [...] Can I preserve the existing firmware I have just in case it
> turns out to be better?
For the actual firmware kits, you can download any of the "Previous
Versions". Your custom settings are different from the firmware. To
preserve those, look for "Manage the Router Configuration File" in the
User Manual.
>> [...] Lie! [...]
> https://en.wikipedia.org/wiki/Hanlon%27s_razor
Ha! can't attribute malice to a machine!!
>> o un/checking 5g resulted in no change. Thought that was implied!
> "Never assume." (Time to re-watch "Desk Set"?)
Never heard of that one. Trailer is a riot! how times have changed!!!
... resulted in no change of behavior... my 5g network was still not broadcasting. (didn't know about light toggle at the time I wrote no change!!!)
> For the actual firmware kits, you can download any of the "Previous Versions".
I looked on their website for archived kits and couldn't find them on their website. The Download Center had a filter for model # and closest was R7000 but that's not good enough.
Given that, I decided not to do the upgrade during the work week. I work from home and can't risk anything going wrong. I will give it a go on the weekend.
Thanks for your help!
> [...] can't attribute malice to a machine!!
Nor stupidity, but people write the software.
> Never heard of that one. [...]
It is, as they say, a classic. The computer stuff is unrealistic,
but that's a near-universal problem in fiction.> I looked on their website for archived kits and couldn't find them on
> their website. [...]Follow the instructions above (Message 3)?