NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Re: R8000p can't update firmware
I had this problem back in Feb 2021 and it was "solved" by Netgear sending me a new (actually, a refurb) router. During the whole, painful process, I was told I would have to pay for support in order...
FYI, I tried upgrading directly from v1.4.1.68 to v1.4.4.94 by manually uploading a file from my laptop. It didn’t work. So I upgraded one step at a time (again, manually from my laptop) from v1.4.1.68 to v1.4.2.84 to v1.4.3.88 to v1.4.4.94. That worked fine.
Thanks, FURRYe38 .
Question: Is it safe to upgrade directly from v1.4.1.68 to v1.4.4.94 or do I need so sneak up on it by upgrading to one or more intermediate versions?
Seems the other have had issued prior to what you have loaded currently. v.50 seem to be one version users have tried to applied and failed. There's were on older versions. So you could try the next FW version up or try going directly to v.94.
There is a beta as well.
FYI, I tried upgrading directly from v1.4.1.68 to v1.4.4.94 by manually uploading a file from my laptop. It didn’t work. So I upgraded one step at a time (again, manually from my laptop) from v1.4.1.68 to v1.4.2.84 to v1.4.3.88 to v1.4.4.94. That worked fine.
Seems that one of those intermediate versions is needed. Glad you got it updated.
Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡
ServiceGear wrote:
FYI, I tried upgrading directly from v1.4.1.68 to v1.4.4.94 by manually uploading a file from my laptop. It didn’t work. So I upgraded one step at a time (again, manually from my laptop) from v1.4.1.68 to v1.4.2.84 to v1.4.3.88 to v1.4.4.94. That worked fine.
This happens when there are significant changes in the firmware. For example, the move from the Netgear Genie app to the Nighthawk app was one. From memory, it can be down to the way in which the firmware used its memory.
Too late now, but a strategy that can avoid a step by step change is to start with something between the oldest and the newest. If that works go for something half way between the version that installed and the latest. If it failed more in the other direction and pick one half way between the failed update and the installed version.
Keep going with that strategy until you get to the latest. That can cut through a process that can otherwise entail trying m ore than a dozen different updates.
Sometimes the release notes will tell you that you have to be on version x before you try version y.
This behaviour seems to be specific to the R series, which brings us back to the switch between the two different apps.
Just another user with time on their hands.
