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Re: R8000p can't update firmware
I had this problem back in Feb 2021 and it was "solved" by Netgear sending me a new (actually, a refurb) router. During the whole, painful process, I was told I would have to pay for support in order...
FYI, I tried upgrading directly from v1.4.1.68 to v1.4.4.94 by manually uploading a file from my laptop. It didn’t work. So I upgraded one step at a time (again, manually from my laptop) from v1.4.1.68 to v1.4.2.84 to v1.4.3.88 to v1.4.4.94. That worked fine.
My Nighthawk R8000P still has version 1.4.1.50_1.3.10. I too have failed in trying to update FW to 1.4.4.94. I would like to try the intermediate step process, for example to v.1.4.1.68 or v.1.4.2.84, etc. I have tried to find these versions on Netgear's Download Center with no luck. That only gives me the .94 version to upload. How do I find these intermediate versions, and how do I get them to be added to my Net Gear router interface to be uploaded via ethernet?
Here are the steps that I followed to find previous versions of the firmware:
1. Go to Netgear.com.
2. In the top menu bar, click Support.
3. Enter your model number (R8000P) where it says "Welcome to Netgear Support".
4. The next page shows your model number and a nice picture of your router. Below that, click on Downloads (or simply scroll down a little bit).
5. You'll see a label that says Current Versions. Six lines below that, you should see a label/link, that says View Previous Versions. Click on that.
6. Each of the previous versions should have Download link. Download the versions you need.
7. To manually upload the firmware to your router, follow the instruction on page 74 of the Netgear Nighthawk R8000P User Manual.
Manually uploading the firmware to the router is fairly straightforward.
Although, many people, including myself, have had lot's of trouble trying to update the router beyond v1.4.1.50_1.3.10. My particular problem was only solved after I convinced Netgear to send me a "new" router (they actually sent me a refurb router - which is consistent with the Netgear warranty/service terms and conditions).