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Forum Discussion

gapcdr's avatar
gapcdr
Aspirant
Dec 30, 2020

Re-register a used device

I purchased a used WAC124 on eBay and cannot login because it says "This WAC124 is not registred for the current user, please login with the registred user.". How do I get this unit moved over to me? I have been able to configure the device by disconnecting it from the internet and it gives me a local login.However, this is not a workable solution going forward.

3 Replies

    • gapcdr's avatar
      gapcdr
      Aspirant
      Dec 30, 2020

      Thanks but I already had the manual and it doesn't help. The manual is written for a new user that has registered hie router with Netgear. I am the second user and do not know the User Name/Password that the device is registered with. I need to get it registered to my account.

       

      • antinode's avatar
        antinode
        Guru
        Dec 30, 2020

        > Here is a link to the User Manual for that device. [...]

         

           When looking for a manual for a Netgear device, rather than start at
        some third-party web site, I'd suggest starting at the Netgear support
        site:

         

           Visit http://netgear.com/support , put in your model number, and look
        for Documentation.

         

           If that fails, _then_ I'd start a broader Web search.

         


        > [...] had the manual and it doesn't help. [...]

         

           Have you tried contacting Netgear support?  Or looking/asking on the
        appropriate forum?:

         

              https://community.netgear.com/t5/x/bd-p/business-wireless-for-business


        > [...] I have been able to configure the device by disconnecting it
        > from the internet and it gives me a local login.However, this is not a
        > workable solution going forward.

         

           A while ago, when questions about that device first started appearing
        here, I took a quick look at its User Manual, saw that it was almost
        useless on its own, and decided that I was unlikely ever to buy one.