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Router can't detect internet from my new Modem
My current setup involves an XFinity gateway router connected to a Netgear R6700AX – AX1800. This setup has no problems. I am trying to remove the XFinity gateway from the equation and replace it wit...
Greetings,
See my reply in this thread. Follow steps 1, 2, 3 and let us know if it helps.
Re: Netgear Nighthawk AX12 Wifi 6 "Internet : Hors... - NETGEAR Communities
Ziiar wrote: I have tried a factory reset on the Netgear and run the setup from scratch but setup fails because it still can’t detect the internet. I have reconnected the XFinity gateway and now everything is fine again.
Did your juggling with devices follow the strict order in which you have to do things?
Be sure to restart your network in this sequence:
- Turn off and unplug modem.
- Turn off router and computers.
- Plug in and turn on modem. Wait 2 minutes for it to connect.
- Turn on the router and wait 2 minutes for it to connect.
- Turn on computers and rest of network.
Do this after you have reset the R6700.