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Router conflicting with someone elses
This router has been working fine for about 7 months. This week it would not allow access to the internet. Suddenlink cable service kept redirecting to verify my account. The account that it pulls ...
ISP chaged the MAC address. It's working now.
Thanks for your help- I agree. Yet I reinstalled my old Belkin Router - it works- yet I don't get the speed that the Netgear Router was getting.
I wonder if Suddenlink is associating your Netgear's MAC address with this other account? You could try changing your router's MAC address. You should find it under Internet Setup.
We still don't know what connects this router to the internet.
There is usually some sort of box between the two, a modem or something else.
Connected to the internet by a new cable modem. Suddenlink replaced the modem- this did not fix the problem.
AbiTex wrote:
Connected to the internet by a new cable modem. Suddenlink replaced the modem- this did not fix the problem.
Is this a straightforward modem or a modem router? (Does it have a bunch of LAN ports on the back?) It makes a difference to how you set up the router.
Can you connect without the router in place?
If so, factory reset the R6700v2 to get it to forget any earlier settings and set up the network from scratch.
There is a manual for the R6700v2 somewhere at the end of this link:
>>>R6700V2 | Product | Support | NETGEAR <<<<
No one has mention this yet, but you might also like to check that you have the latest firmware on the router.
