NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Router slowing down browsing
I've got a Netgear R8000 router with the latest firmware (installed .80 last night). The problem I'm asking for help with existed prior to the firmware update. Configuration: I've got a Nokia 5...
VJOGuy wrote:
Configuration: I've got a Nokia 5G21-12W-A modem through my ISP which is T Mobile Home Internet.
That looks suspiciously like a modem/router. So you seem to have piled one router on to another.
Two routers on your network can cause headaches. For example, you can end up with local address problems. Among other things, the other router can misdirect addresses that the Netgear router usually handles, such as routerlogin.net or the usual IP address for a router, 192.168.1.1.
This explains some of the other drawbacks.
What is Double NAT? | Answer | NETGEAR Support
Unless you have specific reasons for using two routers – to create two separate networks for example – it is often easier to use just one router and then to set up the second router as a wifi access point. Netgear advises this, as does just about every site you will visit.
It may be possible to put the modem/router into modem only (bridge) mode and then to use the second device as the router. Sometimes it is easier to put the second router into AP mode. But that has its own drawbacks:
Disabled Features on the Router when set to AP Mode | Answer | NETGEAR Support
Thank you for responding!
You are correct, and this is not the first time I've heard this,
my challenge is that TMobile says this modem cannot be placed in bridge mode (they claim it lacks a setting to do so). I am also stuck with an older firmware version for it because only that version works with my work VPN which is also required. So I can't change the firmware on it to check and see if maybe bridge mode might be available.
I do also need the separate WiFi signal to access the settings via the required TMobile app. (It is possible to access many settings via IP address, but they do not overlap completely with those in the required app). I am told that there is a YouTube video out there that explains how to turn the WiFi signal off on the modem. If it is easy to turn off the WiFi signal, I could try that. But is that enough to resolve a double NAT issue?
Thank you.
VJOGuy wrote:
If it is easy to turn off the WiFi signal, I could try that. But is that enough to resolve a double NAT issue?
No. The router section remains active.
Thank you. I'll have to talk to the informal TMobile Support community to see if anyone has found a work-around for that.
Thank you again!