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Forum Discussion
sijicl
Jul 16, 2017Aspirant
VPN connection drops every several minutes on my AC1750
Model version: R6700V2 Firmware:V 1.0.0.34 My VPN client is Cisco AnyConnect Secure Mobility Client on Mac, I need it to work remotely every day, but the VPN connection drops every several minutes, ...
- May 17, 2018
Upgrade to latest firmware yesterday, no drops since. I consider that "fixed" as often as the VPN would hang or drop. While I was in the Admin panels I also changed QoS for my work computer to Highest. I doubt that had any effect, I believe the firmware upgrade fixed the problem.
dragonglazz
May 23, 2018Star
after warranty period, they basically ignore me now. my problem is still not fixed. I factory reset the router, reloaded my backup config. My VPN doesn't disconnect now on 5ghz wifi band(used to do it all the time), but yesterday, my ISP changed the ipaddress, my router didn't even know it's not able to connect anymore (white light indicator instead of orange). Had to reboot it manually again. It doesn't even have a scheduler i can configure to auto-reboot so i'm ready to trash this piece of junk! Stay away from this costco netgear nighthawk R7900P router. No ssh funtionality so i can't even set a cron job to reboot. Also at times, some wifi devices like thermostat, cameras loses WIFI connectivity. I highly suggets you find another brand coz i spent close to $200 for a piece of junk with mediocre support! I have the latest firmware, even tried a test firmware they sent me, all no good.
JamesGL
May 28, 2018Master
Hi dpchristie,
Please try this firmware.
R7000P:
https://kb.netgear.com/000057108/R7000P-Firmware-Version-1-3-2-34-Hot-Fix
dragonglazz
R7900P:
https://kb.netgear.com/000058266/R7900P-Firmware-Version-1-4-0-8-Hot-Fix
- Blanca_OJun 04, 2018NETGEAR Employee Retired
Hi dragonglazz,
Please let us know how it goes.
The hot fix firmware include fixes for security issues. To protect possible malware, we strongly suggest to do the following:
- Change default admin password
- Turn off remote management
Regards,
Blanca
Community Team