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Forum Discussion
wired-network
Oct 23, 2021Aspirant
Wired network on a RAX 20 not working
Hello, One-and-a-half years ago I bought a RAX20 — 4-Stream AX1800 WiFi 6 nighthawk router. I picked this router because it had 4 ethernet ports on it, and I wanted to hook certain devices up usi...
wired-network
Oct 23, 2021Aspirant
Hi,
I tried to update the firmware, and then downgraded to V1.0.2.82_2.0.52 and did a factory reset. However, this has had no effect. The light on the router still burn, but its not actually providing an internet connection over the cable.
cscott1
Oct 23, 2021Guide
are you using the stock settings or have you changed them? factory reset?
- cscott1Oct 23, 2021Guide
also does your wifi provide a connection? possible outage on your providers end?
cscott1 wrote:are you using the stock settings or have you changed them? factory reset?
- wired-networkOct 24, 2021Aspirant
I have tried a factory reset, but that made no difference. And the WiFi works fine, there was no problem with that, so it shouldn't be on the providers end.
However, the problem now seems to have resolved itself? Somehow? So maybe downgrading has helped and it just needed some time.
Thanks for the help anyway.