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Pito001's avatar
Pito001
Aspirant
Oct 13, 2017
Solved

X10 R9000 Bitdefender update & iOS appstore issues

Hi,    I just recently installed my X10 R9000. What a monster! :) Sadly already encountered two issues: - iOS devices (iPhone, iPad,...) connected to the router can't download or update apps  - ...
Security
Troubleshooting
  • ElaineM's avatar
    ElaineM
    Oct 16, 2017

    Welcome to the community, Pito001

     

    I have just updated the apps on my iOS device using the same router.

    Have you tried resetting the unit? 

    Do you have the latest firmware installed? 

    What's the brand and model of your modem?

     

ElaineM's avatar
ElaineM
NETGEAR Employee Retired
Oct 16, 2017

Welcome to the community, Pito001

 

I have just updated the apps on my iOS device using the same router.

Have you tried resetting the unit? 

Do you have the latest firmware installed? 

What's the brand and model of your modem?

 

  • Pito001's avatar
    Pito001
    Aspirant
    Oct 17, 2017

    Hi,

     

    I reïnstalled the firmware from image file and reset the router. Seems to work now! :)

    Thank you for your answer.

     

    Best regards,

    • ElaineM's avatar
      ElaineM
      NETGEAR Employee Retired
      Oct 18, 2017

      You're very welcome. Glad to hear that it's working now.