Forum Discussion
PCChan
Dec 11, 2020Guide
ReadyCloud Andriod backup with broken pipe error
ReadCloud Andriod version: 2.0.7 Andriod mobile: Samsung U20 android verison: 10 R7800 Firmware: V1.0.2.78 Seagate backup plus portable drive 2Tb plug in to router USB port It used to work wel...
- Nov 02, 2021
ReadyCloud version 2.1.1 is finally fixed the problem... I've upgraded the app in my phone. Backup is finally worked after over a year using manual backup.....
DarrenM
Dec 17, 2020Sr. NETGEAR Moderator
Have you tried to revert the firmware and see if it starts working again?
DarrenM
- PCChanDec 19, 2020Guide
Hi Darren,
I tried downgrade to firmware version V1.0.2.68. ReadyCloud android app backup works well. All subsequent version up to V1.0.2.78 (the current version). Same error is reported. It's related to the firmware.
I appreciate your suggestion and possible solution to resolve this issue.
Frewin
- sabinusJun 10, 2021Aspirant
DarrenM so the official workaround is to revert to an older firmware and possibly compromise security instead of Netgear fix a long standing broken functionality?
- PCChanNov 02, 2021Guide
ReadyCloud version 2.1.1 is finally fixed the problem... I've upgraded the app in my phone. Backup is finally worked after over a year using manual backup.....
- FURRYe38Nov 02, 2021Guru - Experienced User
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-routerEnjoy. 📡
PCChan wrote:
ReadyCloud version 2.1.1 is finally fixed the problem... I've upgraded the app in my phone. Backup is finally worked after over a year using manual backup.....