NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
ReadyCloud Andriod backup with broken pipe error
ReadCloud Andriod version: 2.0.7 Andriod mobile: Samsung U20 android verison: 10 R7800 Firmware: V1.0.2.78 Seagate backup plus portable drive 2Tb plug in to router USB port It used to work wel...
ReadyCloud version 2.1.1 is finally fixed the problem... I've upgraded the app in my phone. Backup is finally worked after over a year using manual backup.....
Have you tried to revert the firmware and see if it starts working again?
DarrenM
Hi Darren,
I tried downgrade to firmware version V1.0.2.68. ReadyCloud android app backup works well. All subsequent version up to V1.0.2.78 (the current version). Same error is reported. It's related to the firmware.
I appreciate your suggestion and possible solution to resolve this issue.
Frewin
DarrenM so the official workaround is to revert to an older firmware and possibly compromise security instead of Netgear fix a long standing broken functionality?
ReadyCloud version 2.1.1 is finally fixed the problem... I've upgraded the app in my phone. Backup is finally worked after over a year using manual backup.....
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-routerEnjoy. 📡
PCChan wrote:
ReadyCloud version 2.1.1 is finally fixed the problem... I've upgraded the app in my phone. Backup is finally worked after over a year using manual backup.....
