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Forum Discussion

PCChan's avatar
PCChan
Guide
Dec 11, 2020
Solved

ReadyCloud Andriod backup with broken pipe error

ReadCloud Andriod version: 2.0.7 Andriod mobile: Samsung U20 android verison: 10 R7800 Firmware: V1.0.2.78 Seagate backup plus portable drive 2Tb plug in to router USB port   It used to work wel...
  • PCChan's avatar
    PCChan
    Nov 02, 2021

    ReadyCloud version 2.1.1 is finally fixed the problem...  I've upgraded the app in my phone.  Backup is finally worked after over a year using manual backup.....

     

     

DarrenM's avatar
DarrenM
Sr. NETGEAR Moderator
Dec 17, 2020

Have you tried to revert the firmware and see if it starts working again?

 

DarrenM

PCChan's avatar
PCChan
Guide
Dec 19, 2020

Hi Darren,

 

  I tried downgrade to firmware version V1.0.2.68.  ReadyCloud android app backup works well.   All subsequent version up to V1.0.2.78 (the current version).  Same error is reported.  It's related to the firmware.

 

  I appreciate your suggestion and possible solution to resolve this issue.

 

Frewin