ReadyCloud Android v2.0.7 Media Backup (Background)

Today I have attached a 1TB USB drive to my Nighthawk R7000P.

I set up ReadyShare and linked it to ReadyCloud. I can access the drive perfectly, and my phone can access the drive using the ReadyCloud Android app.

I set up ReadyCloud to automatically backup media. So when I take photos and videos on my phone, I know they are also backed up on the USB drive. This worked flawlessly at first, I could instantly see my files transferring, and they were visible in the ReadyShare UNC on Windows. When I closed the app however, I noticed the app stopped backing up media.

I found the setting 'Background backup' within the app and enabled it. I then tried again, however - even with this setting enabled - it still would not back up my media in the background.

Being familiar with Android, I turned off battery optimisation for the ReadyCloud app. This still did not fix the issue.

So, every time I want to back up my media, I have to open the app and keep it open until all files are transferred.

Router model: Nighthawk R7000P

Mobile device OS: Android 10

Mobile device model: Google Pixel 3

ReadyCloud app version: 2.0.7

Is this a known issue?

Thanks