NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

woedee's avatar
woedee
Follower
Jul 03, 2017
Solved

ReadyCloud Setup on R9000 - Not Workng

I'm trying to setup ReadyCloud on my R9000 (Advanced>Readyshare>ReadyCloud); however, when I do that,  I get the following message:

"You are currently logged in from another device. There can be only one device logged in at a time. If you log in from this device, the other device will be logged out. Do you want to proceed?"

 

I select "Yes" but then this just takes me back to the main routerlogin.net menu/homepage, so I'm stuck in a perpetual loop here. I am not logged-in form any other devices, so I don't know what is going on here. My R9000 is on the latest firmware (1.0.2.32). I have already rebooted the router several times & tried multiple web browsers but still does not work. Any suggestions?  

  • Hi woedee,

     

    Try to clear the cache of your web browser.

    Use a different web browser.

    If still the same, use a different computer.

2 Replies

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired

    Hi woedee,

     

    Try to clear the cache of your web browser.

    Use a different web browser.

    If still the same, use a different computer.

    • JamesGL's avatar
      JamesGL
      NETGEAR Employee Retired

      Hi woedee,

       

      We’d greatly appreciate hearing your feedback letting us know if you need further assistance.