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AvaneeshBajoria's avatar
Sep 03, 2021

ReadyNAS 31600 Booting problem; system hangs when booting reaches 99%

We have a Netgear ReadyNAS Model 31600.  This morning the device booted but at 84% it got stuck.  It stayed so for about an hour, thereafter I restarted it manually.  by hard pressing the power button.  After restarting, it progressed till 99% and then again got stuck and stayed so for another hour.  

 

I am not able to access the device over the network through its designated IP.  

 

Any suggestions would be appreciated.

Thanks.

1 Reply

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    As the nae says, the RN31600 is a ReadyNAS device. You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

    ReadyNAS Network Storage: Official NETGEAR Community

    There is not much on common between ReadyNAS and the router covered here.

     

    I will ask the Netgear moderator to move your message.

    In the meantime you could visit the support pages:

    Support | NETGEAR

    Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.

    You may have done this already. I can't tell from your message.

    I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.