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Forum Discussion

Tutor

Nov 29, 2023

ReadySHARE Media Drive constantly disconnecting

Hi all, I just made this account so that I could post an issue and it's fix. I have the Nighthawk X4 AC2350 (R7500v2) and for a while now the media hard drive I have connected via USB using ReadySHAR...

Guru - Experienced User

Nov 29, 2023

https://www.netgear.com/about/eos

Tutor

Nov 29, 2023

Maybe then they should write on the box, in big ass letters. THIS WILL BREAK AFTER 3 YEARS!!! 🤦

FURRYe38
Guru - Experienced User
Nov 29, 2023
This model router was first released back in 2014. Well past 3 years.
- Yelpy
  Tutor
  Nov 29, 2023
  The link you posted said 3 years, hence 3 years!
  - FURRYe38
    Guru - Experienced User
    Nov 29, 2023
    Initial FW says 2016:
    
    https://kb.netgear.com/25492/R7500-Firmware-Version-1-0-0-46
    
    Hence well past 3 years. But please contact NG support and let then know as this is well beyond forum support. Nothing can be done here for some thats EoL.
    https://my.netgear.com/support/contact.aspx
    https://www.netgear.com/about/contact-us/
    
    Good Luck.