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Forum Discussion
ReadySHARE Media Drive constantly disconnecting
Hi all, I just made this account so that I could post an issue and it's fix. I have the Nighthawk X4 AC2350 (R7500v2) and for a while now the media hard drive I have connected via USB using ReadySHAR...
You said that NG should fix this. Just saying, NG probably won't since it's EoL.
Also if you want NG to fix something, it's best to let them know. Hence the links to contact them. Nothing like this will be fixed here in the forums.
Up to users to let NG know about issues like this.
Enjoy then.
They have literally released a firmware update that breaks a pretty big part of the routers functionality and they push you to update the router with this new firmware every time you go to the routers settings page. That's a pretty big deal. They definitely need to fix their mistake regardless of how old it is. You can't just break your product and then say sorry I'd love to fix my mistake but your product is too old, go spend $200 plus on a new one.
This is a rather big issue and a very bad look. If you let companies away with this kind of thing then after 3 years they can push updates that break their products so you're forced to buy a new one all the time. I'm thinking the legality of that is dubious to say the least!
So yes Netgear you 100% definitely need to fix this. Also after reading the forums here I'm pretty sure this issue is present of some of their other products.
Again hence let NG support know.
Good Luck.