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Forum Discussion
WildAndes
Aug 10, 2017Aspirant
READYSHARE options keeps giving blank pages, can't change add folders
READYSHARE options keeps giving blank pages, can't change add folders. I have the newest firmware version 1.0.2.32 on a Nighthawk(R) X4S R7800. Other people had similar the same problem in the past ...
- Aug 18, 2017
Hi WildAndes,
Have tried a different computer?
If still the same with other computer, you can try o reset the router.
antinode
Aug 10, 2017Guru
> READYSHARE options keeps giving blank pages, [...]
What, exactly, are you doing? Using a Web browser to talk to the
router's Web interface?
> The problem is inconsistent. Some times it gives me a blank/gray screen
> when I click Advanced Settings and sometimes it gives me the correct
> options.
I don't see an "Advanced Settings" page on my D7000. How, exactly,
do you get to this? Is there a particular action which causes the
failure?
> However, when I get the options if I click to make a new folder it
> gives me a small blank window and stalls.
If you're using a Web browser, and it hangs/stalls, what happens if
you open a new Web browser window and try to create a second session
with the router? (If you're not using a Web browser, then what are you
doing?)
WildAndes
Aug 11, 2017Aspirant
I used a web browser to communicate with the router. Both wireless and wired. I tried using Chrome and Edge with the same results. The browser does not stall the gui just gives me a small blank window with no options or when it does give me options the accept botton does nothing when I click on it. I am not the only person this has been happening to. I read a closed case in which the person descrives the exact same thing happening to him.
- JamesGLAug 18, 2017NETGEAR Employee Retired
Hi WildAndes,
Have tried a different computer?
If still the same with other computer, you can try o reset the router.
- JamesGLAug 21, 2017NETGEAR Employee Retired
Hi WildAndes,
We’d greatly appreciate hearing your feedback letting us know if you need further assistance.