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Forum Discussion

animalover's avatar
animalover
Follower
Jan 03, 2017
Solved

ReadyShare Vault "Backup Drive Not Accessible"

I have a R7000 and have used the Vault Utility in the past and have found it useful. However, now when I open it, it says "Backup Drive not Accessible" on the dashboard. And, when I go to the Backup ...
Troubleshooting
  • JamesGL's avatar
    JamesGL
    Jan 23, 2017

    Hi All,


    Try to run the utility as administrator. Right click the software icon then click on run as admin.

chipper406's avatar
chipper406
Aspirant
Jan 18, 2017

I'm having the same problem.  I tried the reset, tried rebooting.  I can access my T drive, but the ready share says it's unavailable

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired
    Jan 23, 2017

    Hi All,


    Try to run the utility as administrator. Right click the software icon then click on run as admin.

    • chipper406's avatar
      chipper406
      Aspirant
      Feb 02, 2017

      Sorry for the delay in response.  I did not see the option of running as administrator.  This did not seem to resolve my issue.  

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired
    Jan 30, 2017

    Hi All,

     

    We’d greatly appreciate hearing your feedback letting us know if you need further assistance.