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Forum Discussion
mw390
Feb 03, 2017Aspirant
READYSHARE with Seagate - Backup Plus Hub 4TB External USB 3.0 Portable Hard Drive - Black
I purchased this drive with a builtin hub. If I plug it in to my notebook with another drive off the HUB port it sees BOTH. If I plug JUST the Hub drive to the Netgear READYSHARE DOES NOT recognize i...
DexterJB
Jul 21, 2017NETGEAR Moderator
Hi Stotz,
1. What is the model number and firmware version of the router?
2. Have you tried the other USB port (if applicable)?
3. Does the 4TB drive have a separate power adapter?
4. Does the USB LED light up on the router if the drive is connected?
5. What is the file format of the drive?
6. Have you tried partitioning the drive into smaller capacities?
Regards,
Dexter
Community Team
DexterJB
Jul 24, 2017NETGEAR Moderator
Hi Stotz,
I would like to follow up and check if you are still experiencing the issue.
Regards,
Dexter
Community Team
- mw390Jul 24, 2017Aspirant
NO I am not as I returned the drive. I don't have the time or the patience to debug all these problems. I had 1 that worked I figured the second was a no brainer. Apparently there is SOME difference in the drives but I don't have the time for this