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Forum Discussion
cjglynn54
Nov 30, 2020Tutor
Recent persistant wifi drops
The last couple weeks have been horrible with near constant drops in Wifi connectivity. There have been no changes in traffic or equipment. Calls to my internet provider state that there are no issue...
cjglynn54
Nov 30, 2020Tutor
Sorry, missed one point. Its wireless. I have no wired connections.
plemans
Nov 30, 2020Guru - Experienced User
do you notice if its mainly issues on 2.4ghz or 5ghz?
2.4ghz is more sensitive to interference. If its mainly devices on the 2.4ghz, you can try changing what channel you're broadcasting on.
Also, the newest firmware is 1.3.2.126. I'd recommend trying to install that (do it hardwired if possible), factory reset the router, and then do a clean install.
See how that works.
- cjglynn54Nov 30, 2020TutorThe app says I'm up to date and don't need any updates at this time. How would I find and install this new version otherwise?
- plemansNov 30, 2020Guru - Experienced User
You can download it from the support site and manually update.
get the firmware, manual, guides here:
https://www.netgear.com/support/product/r7000p
and heres a walk through of how to do it.
https://kb.netgear.com/23960/How-do-I-manually-update-the-firmware-on-my-NETGEAR-router
- cjglynn54Nov 30, 2020TutorThank you for all the advice.
I just updated the firmware. We'll see what tomorrow brings...