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Forum Discussion
Mwhite67
Aug 14, 2022Follower
Recovery security questions do not work/do not make sense
It asked me for my sister's names. I don't remember ever telling it them. Now it says they are wrong. I know my sister's names.
FURRYe38
Aug 14, 2022Guru - Experienced User
Wire connect a PC to the router and factory reset the router using the back push pin button. Hold it in for 10 seconds then let go. Then log in to routerlogin.com using a web browser and walk thru the setup wizard. This time write down all important information for safe keeping later on.