Forum Discussion

Duckdive

Aspirant

Sep 18, 2015

Solved

REDUCED WIFI SPEED with NETGEAR R7500

I am having troubles with my NETGEAR R7500. I upgraded to 110mps speed by am only getting speeds of around 54mps.

Troubleshooting

JamesGL
Oct 30, 2015
Hi Duckdive,

This is weird as other devices connected to the R7500 via ethernet does no have this issue and only this computer. Please try to update the driver of the LAN adapter.

Regards,

JamesGL

Community Team

Duckdive

Aspirant

Sep 28, 2015

My wireless speeds are UP! My only problem is when i am wired directly from my laptop to the router my connection drops every few minutes. I have to unplug the cat5 cable from my laptop and then plug back in. Any suggestions for this?

Thank you,

JamesGL

NETGEAR Employee Retired

Sep 29, 2015

Hi Duckdive,

Welcome to Community!

To isolate the problem, connect a different computer wired to the router and check if it has the same problem. Try all ports of the router and use a different cable. If it only happens on one computer, you may need to update the LAN card of that computer.

Regards,

JamesGL

Community Team

Duckdive
Aspirant
Oct 27, 2015
James,
Sorry for my delayed response.
I have tried other computers hardwired to the router. They do not have problems with dropping off.
When i bring the same laptop to my office it never drops off on that network. Only on my home router, so i do not believe it is my LAN card.

Any other suggestions?

Thank you kindly!

RIchard
- JamesGL
  NETGEAR Employee Retired
  Oct 30, 2015
  Hi Duckdive,
  
  This is weird as other devices connected to the R7500 via ethernet does no have this issue and only this computer. Please try to update the driver of the LAN adapter.
  
  Regards,
  
  JamesGL
  
  Community Team