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Forum Discussion
GeryAparicio
Jan 17, 2022Follower
Registration
I have bought a new orbi and sold my old one, I would like to know how to manage the registration process, so that I dont lose warranty for the person I sold it to Let me know regards
schumaku
Jan 18, 2022Guru - Experienced User
Warranty is not transferable. So as long as the waranty lasts, keep it on your account.
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Please follow the steps listed below to remove products from your account.
Log into my.netgear.com
Scroll down and click View Product button for the product you wish to remove from your account
Scroll down and click "Unregister Product" in grey (below the "Community Links" button)
You will be asked to confirm you want to unregister your product (*Unregistering your product will remove the product from your account. It may be re-registered to the same account. If it is re-registered to another account, any warranty will not be transferable, per the NETGEAR warranty.)
Click "Yes, unregister my product"
If you are still having issues registering or unregistering your devices please check out the KB below as it has an Email address to contact.
https://kb.netgear.com/1160/NETGEAR-Product-Registration-FAQ
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