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Forum Discussion
Bill-D
Oct 06, 2021Apprentice
Remote Management missing in R7000 after upgrading to 1.0.11.128
After upgrading from '126 to '128, my R7000 "Remote Management" features disappeared. Under the Advanced/Web Services Management tab, the checkbox, "Turn Remote Management On" and everything belo...
Bill-D
Oct 06, 2021Apprentice
Below are screen shots both before the upgrade (with '126) and after the upgrade (with '128).
I did the upgrade again and got the same result. I'm baffled. Any help would be appreciated.
:
- FURRYe38Oct 06, 2021Guru - Experienced User
Did you happen to reset the router and setup from scratch after you applied v128 FW?
I think i've seen this on my R7800 as well. I think that NG is moving to NH app for remote access instead of using web page access from remote locations.
- Bill-DOct 06, 2021Apprentice
Yes. I previously had device dropping problems after upgrading to v128, so I went back to v126 for a while. Yesterday, I had some time to kill so I reset before and after installing v128 and set it up from scratch (because that previously cured their numerous upgrade bugs). I did see a screen during setup pushing their Nighthawk app, but I opted out of it.
Are you saying that Remote Management via a browser is now GONE for good and I can now ONLY remotely manage my R7000 with the Nighthawk app? Do I need to go back and start from scratch again and follow their instructions for the Nighthawk app?
BTW from my initial look at it, the Nighthawk app looks like its not of much use.
- FURRYe38Oct 06, 2021Guru - Experienced User
Yep looks like it. Maybe a security concern of NGs. No idea though why it's removed.
Ya, NH app is limited on it's use.
- erneelyFeb 14, 2022AspirantThe NH app was useful for checking a router's status remotely, but it's management capabilities are extremely limited. It does not provide configuration options that an administrator needs. It's a moot point anyway because its remote features stopped working correctly at about the feature disappeared from the router.
- nogliderMar 10, 2022Aspirant
I'm very annoyed. Can we expect a response from Netgear?