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Forum Discussion
SidatCabin
Jul 20, 2022Follower
Remote Reset of NightHawk AC1900 Smart Wifi Router Model R7000
I use the WIFI at my cabin to monitor while I am gone using cameras. Occasionally the the fiber internet service has a hick up and the router needs to be reset. How do I send a reset to the router ...
FURRYe38
Jul 21, 2022Guru - Experienced User
Are you referring to reboot of the router? A reset would clear out any user configurations.
If you can't access the router then you might not be able to reboot the router and would been to be on site to reboot that. If you can access the router via the Nighthawk app, you can reboot the router remotely using that app.
IF there is a problem then you may need to troubleshoot the issue first.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?