NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
KBoy420
Jun 21, 2021Follower
Remote Reset of Router Help?
Hi all -
I'm away on vacation and my router needs to be reset. Is there a way I can set this up to do remotely? I have the Nighthawk app and it is finding my previously set-up account but cannot connect. Is there any way to remote reset the router?
I'm away on vacation and my router needs to be reset. Is there a way I can set this up to do remotely? I have the Nighthawk app and it is finding my previously set-up account but cannot connect. Is there any way to remote reset the router?
1 Reply
- michaelkenwardGuru - Experienced User
KBoy420 wrote:
Hi all -
I'm away on vacation and my router needs to be reset. Is there a way I can set this up to do remotely? I have the Nighthawk app and it is finding my previously set-up account but cannot connect. Is there any way to remote reset the router?It is possible, but only if you set it up in advance.
Your footer says you have an R6700. That is a Nighthawk router. You have posted your message in the section of this community given over to Mobile Routers, Hotspots & Modems.
Are you using one of those to access your R6700?
Many questions apply to different types of device, so there may be useful responses here, but you might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Nighthawk WiFi Routers
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.In the manual you can read about how to set up and use Remote Access, now known as Anywhere Access.
Meanwhile, happy reading:
Enabling your router's remote management | Answer | NETGEAR Support
How do I enable remote access on my router using the Nighthawk app? | Answer | NETGEAR Support
What functions can I manage using remote access in the genie mobile app? | Answer | NETGEAR Support