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Forum Discussion
Representatives hanging up phone in my face
I just called again to get support for the 5th time in the past 3 days. I was just on the phone with an agent in India whom I was transferred to. I asked his operator number as the previous agent gav...
simplyaqueen wrote:
I demand to speak with someone over Netgear so I can be refunded for the support I paid to receive for a 2 years.
Netgear itself does not provide paid for support. It farms that out through GearHead Technical Support. Is that who you talked to?
Web searches can deliver results that scream "Netgear support" at the top but that turn out to be anything but. Using them can be dangerous, for your network and your bank balance.