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Forum Discussion
rwwilson03
Dec 01, 2020Aspirant
Restarting nighthawk
Hello, I have to restart my router each morning because for some reason it stops putting out wifi every day. We didnt use to have the problem and then when we got FIBER wifi installed we have had t...
plemans
Dec 01, 2020Guru - Experienced User
More details might help.
1. what fibre ont/gateway was installed?
2. What firmware is on the router?
3. Its only started since the change to fibre?
4. Do wired devices have issue or only wireless?
rwwilson03
Dec 01, 2020Aspirant
i am not sure what gateway was installed, I am unsure how to find that out. But it just started when we got the fiber wifi. We only had to reset it once or twice in three months of traditional wifi. The firmware is V1.0.4.102_10.0.75
- plemansDec 01, 2020Guru - Experienced User
rwwilson03 wrote:i am not sure what gateway was installed, I am unsure how to find that out. But it just started when we got the fiber wifi. We only had to reset it once or twice in three months of traditional wifi. The firmware is V1.0.4.102_10.0.75
When the fiber gateway has its own wireless, it tends to indicate that its a gateway/router combo device. which can cause double nat issues.
https://kb.netgear.com/30186/What-is-Double-NAT
look at whatever box is plugged into the R6400 for a model number and post it back here. If it is a modem/router combo device, then it'd be worth putting the R6400 in access point mode (easiest fix).
- rwwilson03Dec 01, 2020Aspirant
So we have a thing called icontrol that cox installed upstairs into our panel. and then our wifi router is plugged into an ethernet in the wall downstairs. i am not sure if that helps
- plemansDec 01, 2020Guru - Experienced User
rwwilson03 wrote:So we have a thing called icontrol that cox installed upstairs into our panel. and then our wifi router is plugged into an ethernet in the wall downstairs. i am not sure if that helps
Not a whole lot :)
does that icontrol have any labels on it with model number?