NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Restarting nighthawk
Hello, I have to restart my router each morning because for some reason it stops putting out wifi every day. We didnt use to have the problem and then when we got FIBER wifi installed we have had t...
rwwilson03 wrote:i am not sure what gateway was installed, I am unsure how to find that out. But it just started when we got the fiber wifi. We only had to reset it once or twice in three months of traditional wifi. The firmware is V1.0.4.102_10.0.75
When the fiber gateway has its own wireless, it tends to indicate that its a gateway/router combo device. which can cause double nat issues.
https://kb.netgear.com/30186/What-is-Double-NAT
look at whatever box is plugged into the R6400 for a model number and post it back here. If it is a modem/router combo device, then it'd be worth putting the R6400 in access point mode (easiest fix).
So we have a thing called icontrol that cox installed upstairs into our panel. and then our wifi router is plugged into an ethernet in the wall downstairs. i am not sure if that helps
rwwilson03 wrote:So we have a thing called icontrol that cox installed upstairs into our panel. and then our wifi router is plugged into an ethernet in the wall downstairs. i am not sure if that helps
Not a whole lot :)
does that icontrol have any labels on it with model number?
It is just a little thing connected to the control box about 3 inches by 2 inches.
Sorry I dont know that much about it. It seems as if the problem would have been with cox since it started when they switch the wifi. But then they said everything is good on there end. I have tried all the basic stuff. Unplugging, restarting, updating and no solution.
Cox usually has a modem for their service. I didn't know they actually had fibre to the home. Its usually fibre to a node and then coax to the home.
From my research of "Icontrol" cox, i get a lot of home security devices/automation.
So I'm more curious about what your actual setup is.