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Forum Discussion
ToxicMan
Mar 25, 2018Tutor
RING Floodlight Cam - Cannot Connect To Internet Error
Hoping someone here can had similar issue and found a solution, Ring support has been unable to help. As the subject says, I have a RING Floodlight Cam, it does not support 5GHz, so must be conne...
- Mar 30, 2018You can disregard. It’s the ring firmware that is the issue. I had them push a different firmware and all is good now. They knew exactly what the problem was when I called and within five minutes had me on a different firmware and working with the new nighthawk router.
JamesGL
Mar 30, 2018NETGEAR Employee Retired
Hi ToxicMan,
What is the wireless settings of your WNDR3700? ( channel, mode and security option)
What firmware version is installed on R8000?
ToxicMan
Mar 30, 2018Tutor
You can disregard. It’s the ring firmware that is the issue. I had them push a different firmware and all is good now. They knew exactly what the problem was when I called and within five minutes had me on a different firmware and working with the new nighthawk router.