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Forum Discussion

sjh750's avatar
sjh750
Aspirant
Jun 11, 2018
Solved

RMA Address

I've completed most of the process to return my router for RMA exchange, but, I have no address to ship the unit to. Is this supposed to be part of the email information? I have my RMA number and s...
Troubleshooting
  • Blanca_O's avatar
    Blanca_O
    Jun 11, 2018

    Hi sjh750, 

     

    You're most welcome. 

     

    Regards, 
    Blanca 
    Community Team

kmpyke94947's avatar
kmpyke94947
Aspirant
Jun 19, 2018

Hello,  I have an RMA address, but never recieved and email witht the address and shipping instructions.  I have been on hold for over 2 hours trying to get this information.  Would you please forward me the address to send it to. 

Thank you

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Jun 24, 2018

    Hi kmpyke94947, 


    I have sent you a message. Please check your inbox.

     

    Regards, 
    Blanca 
    Community Team

    • Nobodycares123's avatar
      Nobodycares123
      Star
      Jun 26, 2018

      Same here. RMA issued, but I have been waiting to receive shipping information and the address to send it to.

      • Blanca_O's avatar
        Blanca_O
        NETGEAR Employee Retired
        Jun 26, 2018

        Hi Nobodycares123, 

         

        Please message me the case number or RMA number. 

         

        Regards, 
        Blanca 
        Community Team

    • Lavolpe's avatar
      Lavolpe
      Aspirant
      Sep 29, 2018

      Hello I too have not recieved an address for my nearest RMA fullfillment center