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Forum Discussion

sjh750's avatar
sjh750
Aspirant
Jun 11, 2018
Solved

RMA Address

I've completed most of the process to return my router for RMA exchange, but, I have no address to ship the unit to. Is this supposed to be part of the email information? I have my RMA number and s...
Troubleshooting
  • Blanca_O's avatar
    Blanca_O
    Jun 11, 2018

    Hi sjh750, 

     

    You're most welcome. 

     

    Regards, 
    Blanca 
    Community Team

broken-router's avatar
broken-router
Aspirant
Jun 27, 2018

I have completed the online RMA  form and got my RMA number three days ago. I am still waiting for a email response on where to ship my router. Help please.

myersw's avatar
myersw
Master
Jun 27, 2018

Netgear support is a joke anymore. The RMA process should be seamless. All info given at time of the RMA being issued. That is the way any RMA's I have ever done worked. 

 

With all the support issues I see it will be a long time before I come back. Anyone want a r8000 or r8880p? Make me an offer.