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Forum Discussion

sjh750's avatar
sjh750
Aspirant
Jun 11, 2018
Solved

RMA Address

I've completed most of the process to return my router for RMA exchange, but, I have no address to ship the unit to. Is this supposed to be part of the email information? I have my RMA number and s...
Troubleshooting
  • Blanca_O's avatar
    Blanca_O
    Jun 11, 2018

    Hi sjh750, 

     

    You're most welcome. 

     

    Regards, 
    Blanca 
    Community Team

cmt310's avatar
cmt310
Tutor
Jul 09, 2018

Same here.  Completed online RMA form that said that I would get an email with the address to return the broke modem.  Here it is 5 days later and still no email with the address.  This post's heading says that this is solved.  How is a private message to the thread starter a solution to all that people that have this question.  Several users have posted the Memphis address, but all that the NETGEAR Moderator's do to solve the problem is to post the address in a private email. 

 

This is the worst RMA system that I have ever come across!