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Forum Discussion
DHopkins
Nov 09, 2023Aspirant
Router / Internet Connection Issues
I have a R6700vZ. I have been using it with my home internet connecting multiple things to include my work computer and I have never had any issues. Everything else is still working fine except my ...
michaelkenward
Nov 09, 2023Guru - Experienced User
DHopkins wrote:
Everything else is still working fine except my work computer. I am not able to connect to the internet at all. It will show a brief connection, and then it will say "no internet connection".
As well as the questions from plemans can you tell us something about this work computer?
Is it a Windows PC? Where do you see the message "no internet connection"?
If that is Windows Networking, have you run the Internet Connection Wizard?
Is this a private or public network?
DHopkins
Nov 09, 2023Aspirant
It is a Windows PC. (Windows 10 Enterprise)
The message "no internet connection" is displayed on the available wifi connections when trying to connect to the specific internet connection. It is a private home network.
- michaelkenwardNov 09, 2023Guru - Experienced User
DHopkins wrote:
It is a private home network.
I should have been clearer.
By public/private, I meant what does Windows have it down as?
Perhaps that's what you mean too.
The message "no internet connection" is displayed on the available wifi connections when trying to connect to the specific internet connection.In Windows?
If you are getting errors in Windows, that suggests to me that the R6700v2 router is not the issue, especially when everything else works as expected.
You didn't answer the question from plemans about the "gateway is it connected to". This is the modem/gateway between the router and the Internet. In this context, "gateway" usually refers to a box that combines modem, router and phone access to the outside world. It is not what Windows knows as the gateway.(Blame the IT industry for the confusing use of terminology.)