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Forum Discussion
Router and Xfinity
Can't determine if Xfinity problem or router or modem problem. Nighthawk just called it quits one day with my Arris modem (which has worked together for years). Tried with a cheap Netgear modem from a...
Jebj wrote:
Nighthawk just called it quits one day with my Arris modem (which has worked together for years).
What actually happened? Which Arris modem? (It makes several.)
Jebj wrote:
Tried with a cheap Netgear modem from around the house still no connection.
Which Netgear modem. Did it connect to the Internet? How was it working with the R8000?
Jebj wrote:
Anyone have any ideas tried a million already
Night without some useful information about what is going on at your end.
What firmware version do you have on the device?
A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.
You clearly know what you mean by "tried a million", but the rest of us are left scratching our heads.
- Did not expect this active of a community assistance. Will provide legitimate information when I get home. Co worker pointed me towards community forum being more useful then Xfinity.