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Forum Discussion
Router blocking VPN access
I installed Netgear Armor about a week ago and it slowed everything down and labelled alot of processes as Phishing. Got rid of that immediately. Now my computer will not connect to my boss's VPN and...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Did you factory reset the router and setup from scratch and be sure to NOT enable Armor after setting it up?
Had the VPN on the PC worked before using Armor?
My current firmware is: V1.0.11.126_10.2.112
Router is NETGEAR R7000 AC1900 Smart
Modem is NETGEAR CM1000v2 Cable Modem
Not sure where you obtained the specifc information you had listed below but I will probobly try to factory restart router if you think that will help. The Armor upgrade is off now
Seen it were even though Armor had been used then disabled, some behind the scenes services are still active. Thus a reset seems to clear everything out.
Had the VPN worked prior to enabled Armor?
And be sure the PC is configured and setup well for that VPN...
yeah everything worked fine, additionally my boss changed the VPN type from PPTP to L2TP w/ preshared key around the same time. A perfect storm it seems