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Forum Discussion
tc1408
Nov 10, 2021Aspirant
Router blocking VPN access
I installed Netgear Armor about a week ago and it slowed everything down and labelled alot of processes as Phishing. Got rid of that immediately. Now my computer will not connect to my boss's VPN and...
tc1408
Nov 10, 2021Aspirant
My current firmware is: V1.0.11.126_10.2.112
Router is NETGEAR R7000 AC1900 Smart
Modem is NETGEAR CM1000v2 Cable Modem
Not sure where you obtained the specifc information you had listed below but I will probobly try to factory restart router if you think that will help. The Armor upgrade is off now
FURRYe38
Nov 10, 2021Guru - Experienced User
Seen it were even though Armor had been used then disabled, some behind the scenes services are still active. Thus a reset seems to clear everything out.
Had the VPN worked prior to enabled Armor?
And be sure the PC is configured and setup well for that VPN...
- tc1408Nov 10, 2021Aspirant
yeah everything worked fine, additionally my boss changed the VPN type from PPTP to L2TP w/ preshared key around the same time. A perfect storm it seems
- FURRYe38Nov 10, 2021Guru - Experienced User
Yay. LOL
Well, try a factory reset on the Router and setup from scratch. Don't enable Armor, Parental controls, or Traffic Meter and see if the PC gets connected. If not, you can try putting the PC in the DMZ of the router as a temporary quick test to see if this helps. It shouldn't be needed though. If it still fails, i'd get with the boss and check on the VPN configuration on this PC.