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Forum Discussion
kmohoff
Jan 24, 2021Aspirant
Router Blocking Websites
A few months ago after I updated my firmware, I was no longer able to access a number of websites and apps. Specifically, I can no longer access my banking website or app, credit card website or app, ...
michaelkenward
Jan 25, 2021Guru - Experienced User
None of the responses you list would seem to have much to do with a router.
Sounds more like some picky security software.
I see other reports of this one:
Third Bank "User ID and Password Invalid"
kmohoff wrote:
- Modem: Arris SURFboard SB6183
No modem/router getting in the way.
I recently ran into a similar issue. It appears that I was signed up for a trial of Netgear Armor (Bitdefender) and they were blocking my access to a few websites. If I connected via HTTPS, I got a generic error page on my devices (mostly Macs and iOS devices). After a full day of chewing out my ISP, i tried connecting via HTTP and got an actual block page from Netgear Armor. That was the issue. I turned off Netgear Armor and resolved the problem. I also found out that you can go to https://armor.netgear.com/myrouters and see what websites have been blocked, and add exceptions for them in the software.
I've suggested that they fix this so that HTTPS sites deliver a standard blcokpage as well instead of just letting me get a generic error from the browser or OS.
Might not be your problem, but something to check.