NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Router capped at 100mbps
I have been beating my head against the wall trying to figure out what is going wrong. Just upgraded my internet to 500mb service . Have been capped on all devices at 100mb and saw that a couple cable...
I guess a call the ISP might be in order telling them what you discovered and how it resulted in a change of how the router works.. but many ISP's don't handle any problems with private routers... Might have to ask for the modem/router to be replaced?
Also check the network adapter on that upstairs PC. Make sure it is set to 1000Mbps. However not all 'older' PC's will have GB ethernet, so if it is old you might not be able to do anything other than buy a USB or PCI card that is GB.
The color is Amber on every port. My statistics show
Wan 1000M/Full
Lan1 100M/Full
Lan 2 100m/Full
I have rebooted everything multiple times and factory reset everything and started from scratch.
Wan 1000M/Full
Lan1 100M/Full
Lan 2 100m/Full
I have rebooted everything multiple times and factory reset everything and started from scratch.
Gkeller16 wrote:
The color is Amber on every port. My statistics show
Wan 1000M/Full
Lan1 100M/Full
Lan 2 100m/Full
I have rebooted everything multiple times and factory reset everything and started from scratch.
Well, at least the router thinks you are using 100Mbps (CAT5) cables in LAN 1 and 2. A CAT 5e or better between the modem and router.
A few possibilities arise. First of course is a damaged router. LAN ports can only be 100Mbps. Second would be that the cables in LAN 1 and 2 are either CAT 5 or damaged possibly. Should be easy to check these two, disconnect the modem to router cable and use it in LAN 1 to a PC or switch. If it shows 1000Mbps, then the old cable was bad. If not, the next possibility is what is at the end of those cables are set to 100Mbps? Check settings on the properties of the network adapters.
If on Windows, go to DEVICE MANAGER, open up NETWORK ADAPTERS, find your Adapter in the list, double click on it and look at ADVANCED tab, and scroll down to SPEED and DUPLEX... and the pulldown (see my capture on right) is showing the speed/duplex. If set to 100Mbps, change it... that wil fix it.
If the other end is a Switch, check its settings.
- Cable in lan 1 is a cat 5e and lan 2 is a brand new cat 7. I have tried the other cat 7 cables and same results. When I get home i will check settings in my PC but I know at least the Xbox which is on the same switch as the PC is capping at 100 as well. It's a unmanaged switch so no settings to mess with there. I have tried bypassing the switch as well and have the same results.
So I came home and switched to a backup Netgear I had laying around and still am only getting 100mb on my devices . I checked the speed and duplex settings in the device manager and they are set to 1.0gbps full duplex. I am at a loss on what to check next , I saw his tester hit 500mbps coming out of their cable router with the cable that was connected . Is their something that I am missing as far as the cable router that I should have done? I set it to bridge mode and have the cable coming out of the lan port 1 to the Wan connection of my router . The cable company refuses to offer support since I am using my own router .
Gkeller16 wrote:
I saw his tester hit 500mbps coming out of their cable router with the cable that was connected . Is their something that I am missing as far as the cable router that I should have done? I set it to bridge mode and have the cable coming out of the lan port 1 to the Wan connection of my router . The cable company refuses to offer support since I am using my own router .
Wait a minute... I am confused... Initial entry shows an R7000 which is a router. My assumption was an ISP modem connected to your R7000 router and that router shows LED's that indicates 1Gb from the modem and 100Mb to all LAN ports.
=============
Tech from my ISP came out and said they have 500mb going to my router so it's my router at fault . If anyone has any ideas to save my sanity I would greatly appreciate it.Model: R7000|Nighthawk AC1900 Dual Band WiFi Router==============Now you are talking about a 'cable router'?Exactly what h/w are you talking about and what is connected to what?Is the modem also a router?What switch is this?Are you running the R7000 as a router or an AP?What are the devices you have and which are connected to what?What ISP speed did you have before and what have you got now?