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Forum Discussion
Router Constantly Drops Connection
Time Priority Description 2021-09-30, 22:05:12 Notice (6) CM-STATUS message sent. Event Type Code: 1; Chan ID: 37; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=3c:37:86:...
do you also have a screen snip of the cable connections page? It shows upstream/downstream info.
Do all devices have issues? Just wireless? just wired?
Thank you for your reply. Here is what the cable connections page looks like.
<tabindex=-1>Startup Procedure</tabindex=-1> Procedure Status Comment Acquire Downstream Channel 399000000 Hz Locked Connectivity State OK Operational Boot State OK Operational Security Enabled BPI+ IP Provisioning Mode Honor MDD IPv6 only <tabindex=-1>Downstream Bonded Channels</tabindex=-1> Channel Lock Status Modulation Channel ID Frequency Power SNR / MER Unerrored Codewords Correctable Codewords Uncorrectable Codewords 1 Locked QAM256 42 399000000 Hz -3.5 dBmV 41.5 dB 2695159663 4 0 2 Locked QAM256 1 471000000 Hz -4.0 dBmV 40.8 dB 2853820168 1 0 3 Locked QAM256 2 477000000 Hz -3.4 dBmV 41.2 dB 2853834039 2 0 4 Locked QAM256 3 483000000 Hz -3.2 dBmV 41.3 dB 2853823159 6 0 5 Locked QAM256 4 489000000 Hz -3.2 dBmV 40.5 dB 2853870578 3 0 6 Locked QAM256 5 495000000 Hz -3.6 dBmV 40.9 dB 2853947513 2 0 7 Locked QAM256 6 507000000 Hz -4.7 dBmV 40.5 dB 2854002481 3 0 8 Locked QAM256 7 513000000 Hz -5.2 dBmV 40.0 dB 2854011576 6 0 9 Locked QAM256 8 519000000 Hz -5.2 dBmV 40.1 dB 2854020983 5 0 10 Locked QAM256 9 525000000 Hz -5.3 dBmV 40.0 dB 2854075122 3 0 11 Locked QAM256 10 531000000 Hz -4.9 dBmV 40.3 dB 2854129212 3 0 12 Locked QAM256 11 537000000 Hz -4.4 dBmV 40.5 dB 2854179383 2 0 13 Locked QAM256 12 543000000 Hz -3.4 dBmV 40.9 dB 2854232685 5 0 14 Locked QAM256 13 549000000 Hz -2.3 dBmV 41.3 dB 2854242101 6 0 15 Locked QAM256 14 555000000 Hz -1.7 dBmV 41.2 dB 2854254036 0 0 16 Locked QAM256 15 561000000 Hz -2.0 dBmV 41.5 dB 2854263365 6 0 17 Locked QAM256 16 567000000 Hz -3.8 dBmV 40.6 dB 2854279071 6 0 18 Locked QAM256 17 573000000 Hz -5.7 dBmV 39.6 dB 2854331473 2 0 19 Locked QAM256 18 579000000 Hz -7.2 dBmV 38.8 dB 2854339100 4 0 20 Locked QAM256 19 585000000 Hz -8.0 dBmV 38.2 dB 2854347133 2 0 21 Locked QAM256 33 447000000 Hz -5.3 dBmV 40.3 dB 2854357617 6 0 22 Locked QAM256 34 453000000 Hz -5.1 dBmV 40.5 dB 2854360496 3 0 23 Locked QAM256 35 459000000 Hz -4.9 dBmV 40.5 dB 2854425965 8 0 24 Locked QAM256 36 465000000 Hz -4.4 dBmV 40.7 dB 2854416961 3 0 25 Locked QAM256 38 423000000 Hz -4.0 dBmV 40.9 dB 2854375378 4 0 26 Locked QAM256 39 429000000 Hz -4.5 dBmV 40.7 dB 2854535446 3 0 27 Locked QAM256 40 435000000 Hz -4.8 dBmV 40.5 dB 2854441658 2 0 28 Locked QAM256 41 441000000 Hz -5.1 dBmV 40.4 dB 2854492583 1 0 29 Locked QAM256 43 405000000 Hz -3.4 dBmV 41.3 dB 2809648578 5 0 30 Locked QAM256 44 411000000 Hz -3.3 dBmV 41.3 dB 2765925957 4 0 31 Locked QAM256 45 417000000 Hz -3.7 dBmV 41.1 dB 2854663011 1 0 32 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0 0 <tabindex=-1>Upstream Bonded Channels</tabindex=-1> Channel Lock Status Modulation Channel ID Frequency Power 1 Locked ATDMA 5 35600000 Hz 46.5 dBmV 2 Locked ATDMA 6 29200000 Hz 46.3 dBmV 3 Locked ATDMA 7 22800000 Hz 46.0 dBmV 4 Locked ATDMA 8 16400000 Hz 45.5 dBmV 5 Locked ATDMA 10 39600000 Hz 47.5 dBmV 6 Not Locked Unknown 0 0 Hz 0.0 dBmV 7 Not Locked Unknown 0 0 Hz 0.0 dBmV 8 Not Locked Unknown 0 0 Hz 0.0 dBmV <tabindex=-1>Downstream OFDM Channels</tabindex=-1> Channel Lock Status Modulation / Profile ID Channel ID Frequency Power SNR / MER Active Subcarrier Number Range Unerrored Codewords Correctable Codewords Uncorrectable Codewords 1 Locked 0, 1, 2, 3 37 690000000 Hz -2.1 dBmV 32.3 dB 1228 ~ 2867 770330971 713239491 6903590 2 Not Locked 0 0 0 Hz -2.6 dBmV 0.0 dB 0 ~ 4095 0 0 0 <tabindex=-1>Upstream OFDMA Channels</tabindex=-1> Channel Lock Status Modulation / Profile ID Channel ID Frequency Power 1 Not Locked Unknown 0 0 Hz 0 dBmV 2 Not Locked Unknown 0 0 Hz 0 dBmV I don't have an ethernet cord so I'm not sure about wired, but it is happening with all wireless connections.