Router Constantly Drops Connection

Aspirant

Oct 01, 2021

Thank you for your reply. Here is what the cable connections page looks like.

<tabindex=-1>Startup Procedure</tabindex=-1>

Procedure	Status	Comment
Acquire Downstream Channel	399000000 Hz	Locked
Connectivity State	OK	Operational
Boot State	OK	Operational
Security	Enabled	BPI+
IP Provisioning Mode	Honor MDD	IPv6 only

<tabindex=-1>Downstream Bonded Channels</tabindex=-1>

Channel	Lock Status	Modulation	Channel ID	Frequency	Power	SNR / MER	Unerrored Codewords	Correctable Codewords	Uncorrectable Codewords
1	Locked	QAM256	42	399000000 Hz	-3.5 dBmV	41.5 dB	2695159663	4	0
2	Locked	QAM256	1	471000000 Hz	-4.0 dBmV	40.8 dB	2853820168	1	0
3	Locked	QAM256	2	477000000 Hz	-3.4 dBmV	41.2 dB	2853834039	2	0
4	Locked	QAM256	3	483000000 Hz	-3.2 dBmV	41.3 dB	2853823159	6	0
5	Locked	QAM256	4	489000000 Hz	-3.2 dBmV	40.5 dB	2853870578	3	0
6	Locked	QAM256	5	495000000 Hz	-3.6 dBmV	40.9 dB	2853947513	2	0
7	Locked	QAM256	6	507000000 Hz	-4.7 dBmV	40.5 dB	2854002481	3	0
8	Locked	QAM256	7	513000000 Hz	-5.2 dBmV	40.0 dB	2854011576	6	0
9	Locked	QAM256	8	519000000 Hz	-5.2 dBmV	40.1 dB	2854020983	5	0
10	Locked	QAM256	9	525000000 Hz	-5.3 dBmV	40.0 dB	2854075122	3	0
11	Locked	QAM256	10	531000000 Hz	-4.9 dBmV	40.3 dB	2854129212	3	0
12	Locked	QAM256	11	537000000 Hz	-4.4 dBmV	40.5 dB	2854179383	2	0
13	Locked	QAM256	12	543000000 Hz	-3.4 dBmV	40.9 dB	2854232685	5	0
14	Locked	QAM256	13	549000000 Hz	-2.3 dBmV	41.3 dB	2854242101	6	0
15	Locked	QAM256	14	555000000 Hz	-1.7 dBmV	41.2 dB	2854254036	0	0
16	Locked	QAM256	15	561000000 Hz	-2.0 dBmV	41.5 dB	2854263365	6	0
17	Locked	QAM256	16	567000000 Hz	-3.8 dBmV	40.6 dB	2854279071	6	0
18	Locked	QAM256	17	573000000 Hz	-5.7 dBmV	39.6 dB	2854331473	2	0
19	Locked	QAM256	18	579000000 Hz	-7.2 dBmV	38.8 dB	2854339100	4	0
20	Locked	QAM256	19	585000000 Hz	-8.0 dBmV	38.2 dB	2854347133	2	0
21	Locked	QAM256	33	447000000 Hz	-5.3 dBmV	40.3 dB	2854357617	6	0
22	Locked	QAM256	34	453000000 Hz	-5.1 dBmV	40.5 dB	2854360496	3	0
23	Locked	QAM256	35	459000000 Hz	-4.9 dBmV	40.5 dB	2854425965	8	0
24	Locked	QAM256	36	465000000 Hz	-4.4 dBmV	40.7 dB	2854416961	3	0
25	Locked	QAM256	38	423000000 Hz	-4.0 dBmV	40.9 dB	2854375378	4	0
26	Locked	QAM256	39	429000000 Hz	-4.5 dBmV	40.7 dB	2854535446	3	0
27	Locked	QAM256	40	435000000 Hz	-4.8 dBmV	40.5 dB	2854441658	2	0
28	Locked	QAM256	41	441000000 Hz	-5.1 dBmV	40.4 dB	2854492583	1	0
29	Locked	QAM256	43	405000000 Hz	-3.4 dBmV	41.3 dB	2809648578	5	0
30	Locked	QAM256	44	411000000 Hz	-3.3 dBmV	41.3 dB	2765925957	4	0
31	Locked	QAM256	45	417000000 Hz	-3.7 dBmV	41.1 dB	2854663011	1	0
32	Not Locked	Unknown	0	0 Hz	0.0 dBmV	0.0 dB	0	0	0

<tabindex=-1>Upstream Bonded Channels</tabindex=-1>

Channel	Lock Status	Modulation	Channel ID	Frequency	Power
1	Locked	ATDMA	5	35600000 Hz	46.5 dBmV
2	Locked	ATDMA	6	29200000 Hz	46.3 dBmV
3	Locked	ATDMA	7	22800000 Hz	46.0 dBmV
4	Locked	ATDMA	8	16400000 Hz	45.5 dBmV
5	Locked	ATDMA	10	39600000 Hz	47.5 dBmV
6	Not Locked	Unknown	0	0 Hz	0.0 dBmV
7	Not Locked	Unknown	0	0 Hz	0.0 dBmV
8	Not Locked	Unknown	0	0 Hz	0.0 dBmV

<tabindex=-1>Downstream OFDM Channels</tabindex=-1>

Channel	Lock Status	Modulation / Profile ID	Channel ID	Frequency	Power	SNR / MER	Active Subcarrier Number Range	Unerrored Codewords	Correctable Codewords	Uncorrectable Codewords
1	Locked	0, 1, 2, 3	37	690000000 Hz	-2.1 dBmV	32.3 dB	1228 ~ 2867	770330971	713239491	6903590
2	Not Locked	0	0	0 Hz	-2.6 dBmV	0.0 dB	0 ~ 4095	0	0	0

<tabindex=-1>Upstream OFDMA Channels</tabindex=-1>

Channel	Lock Status	Modulation / Profile ID	Channel ID	Frequency	Power
1	Not Locked	Unknown	0	0 Hz	0 dBmV
2	Not Locked	Unknown	0	0 Hz	0 dBmV

I don't have an ethernet cord so I'm not sure about wired, but it is happening with all wireless connections.

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Router Constantly Drops Connection