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Forum Discussion
Router hangs
My Nighthawk router is having a strange error, I'm starting to suspect a hardware issue. When it's been running for a while (~2 weeks) it seems to crash. When this happens, the internet connection is...
After route crash yesterday I've started to followup some KPIs in the router. It's been running for 24h.
One thing caught my eye, memory usage has increased from 385MB to 396MB. Maybe there's a memory leak in the router causing it to crash after 2 weeks. I'll keep monitor these values until next crash.
Today the router lost internet connectivity after 9 days of uptime (since last reboot). Acessing it via Wifi was impossible. Trying to renegotiate DHCP address didn't work, also physically disconnecting it from the incoming internet connection didn't work either. The logs didn't state any specific, except the time was off (back to september for some strange reason).
On the 5GHz Wifi channel it reported to be using "Xc h' h" which to me is a very strange channel. Second 5GHz looked normal.
Since last reboot the memory usage has increased from 385Mb to 437Mb.
Rebooted it, and now it's up again.
Anyway else having these stability issues?
Do note that the router runs on Linux and Linux caches as much memory as possible for increased performance. I can't tell you why your router is crashing/not functioning. All I can suggest is to do a full factory reset and reconfigure from scratch (do not use a backup settings file as it defeats the purpose of the reset). You say it gets hot and the fan doesn't want to spin. If so, you can get a cheap laptop cooler and let it blow at it. If it's really a hardware problem, you mmight request an RMA to NETGEAR
Not sure if it's hardware related yet.
I've actually tried the full factory reset, and it seems to not help in my case.
Any other suggestions on how to fault trace this?
